Return Policy

POLICIES :

PAYMENT :


Raas International clothing Inc. accepts all major credit and debit cards through secured Shopify payment gateway, an easy, secure method of online payment.

ORDER ACCEPTANCE/CONFIRMATION:

Raas Interational Clothing Inc. may, in its sole discretion, refuse or cancel any order and limit order quantity. Raas Interational Clothing Inc. may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Raas Interational Clothing Inc.’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The Raas Interational Clothing Inc. reserves the right at any time after receiving your order to accept or decline your order for any reason. If Raas Interational Clothing Inc. cancels an order after you have already been billed, Raas Interational Clothing Inc. will refund the billed amount.

PRICING AND PRICE REDUCTIONS/CORRECTIONS :

Raas Interanational Clothing Inc. reserves the right to change prices for products displayed at/on the Raas The Global Desi Store at any time, and to correct pricing errors that may inadvertently occur.

Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.

 

PRODUCT AVAILABILITY AND LIMITATIONS:

Given the popularity and/or supply constraints of some of our products, Raas International clothing inc may have to limit the number of products available for purchase. We reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when we confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, We will cancel the order and refund your purchase price in full.If you have any questions or concerns regarding shipping your order, our Customer Care Specialist will be happy to assist you. Please feel free to contact us at info@raastheglobaldesi.com

CANCELLATIONS:


We regret that we are not able to cancel orders for in-stock merchandise once they have been transmitted to our fulfillment center.
When you submit your order online, it is instantly entered into our database, and your payment is verified by our system. Orders are transmitted to our fulfillment centers every afternoon at 12pm CST (URGET/PRIORITY/OVERNIGHT requested orders are transmitted to our fulfillment centre immediately) and can no longer be modified in any way. We hope that in most cases this will allow customers time to alter or cancel their order, while expediting the order process. But if you want to cancel the order please inform us within 24 hours of placing order at : info@raastheglobaldesi.com or
call us on :+1 (630) 407 7419

RETURNS:

1. We gladly accept returns on following bases

If you do not satisfy with the product for any reason, it is a damaged during transportation / Wrong product delivered.We double check the product before shipping ,so there is no chance of damaged or manufacturing defect.Returns will only be accepted on unworn, tagged ,unaltered and unused merchandise in its original packing.Custom made and altered products are not returnable.
In the unlikely event that your merchandise arrives damaged during transportation / Wrong product delivered, You must email us at info@raastheglobaldesi.com within 24 hours of receiving your order and return it within 48 hours. We will provide you address for return the product.
Please mention following details in your email :-

# Order Number
# Product code
# Reason for returning the product
# Photo of the product which you intend to deliver back to us .

2. We will not provide the option of exchange for any reason including colour mismatch or exchanges for size.

3. In case you have ordered the wrong size, we can offer to alter it without a charge for one time.However, shipping charges will be borne by the customer.

4. Upon authorization of returns, we will gladly offer you an exchange / store credit on a case-by-case basis. You should expect to receive your refund within four weeks from the date on which your package is received by us. We don't refund shipping charges. Even though we do not charge shipping on over $49, but once returned, we deduct handeling/packaging/shipping charges from your order amount.

5. All returns are subject to verification by our quality team at Raas international clothing Inc.

6. This credit note will be valid for 12 months and will be given once the products are received by us in, a stable and intact position (without any wear and tear) and passed by our quality department.

7. Please note that once the parcel has been sent across, a valid tracking # has to be provided via an email or a telephonic conversation so that we can trace the product and get you a confirmation once we receive it.

We stand behind our products. And that's why we offer such a transperant return and exchange policy to make it a worry-free experience for our customers.We love feedback, so please let us know if there is anything we could be doing better with our product or service.


E-GIFT CARD:

 

Raas The Global Desi E-Gift Cards are issued and managed by Raas International clothing Inc. and can be applied only to purchases from Raas The Global Desi USA .You cannot purchase an Online Gift Certificate with another Gift Certificate
If the amount of your Online Gift Certificate(s) does NOT cover the total order amount, you will need to pay the remainder of the purchase with a valid credit card
If the amount of your Online Gift Certificate(s) is for MORE than the total order amount, the balance will be stored with your demandware.com account for your next purchase using the same Gift Certificate code.
If you have any additional questions, please contact our Customer Service team
Online Gift Certificates are non-transferable, non-refundable and are not redeemable for cash (except where required by state law).
We cannot replace lost or stolen Online Gift Certificates.
You can redeem this gift card only at Raas The Global Desi(Raas international clothing inc)
We do not charge sales tax when you buy an Online Gift Certificate because it is charged when the Gift Certificate is used. State tax may be added to all orders shipped to addresses in the states indicated here.

 

In case of any query or inquiry feel free to contact
Our helpline number :- +1 (630) 407 7419 , Monday To Friday 9 am to 5 pm (Central time)
email us on :- info@raastheglobaldesi.com.

Address : 428 Oak Ave , Westmont , Illinois 60559