FAQs

ORDER AND SHIPPING

How can I see my order status?

What is a delivery estimate?

How is my order shipped?

CANCELLATION AND RETURNS

How can I cancel my order?

What is your Returns Policy?

How can I return my order?

SHOPPING

Will the outfit look exactly the same as I see it on the website?

Size/Length Customization/Color Change Requests

Sizes not available on website

Request for Sold Out Items

Authenticity & Quality

Gift card

Can a gift card be used more than once?

Can more than one gift card be used towards a purchase?

How do customers check their balance?

Can I apply a discount code to my gift card purchase?